Returns

30 Day Money Back Guarantee

BoxDetox™ guarantees your satisfaction. Refund are easily requested by filling out the RMA form and an RMA number will be emailed. BoxDetox™ reserves the right to amend this policy at any time.

If you are dissatisfied with the contents of your box please read the following.

This section of the return and refund policy only applies to subscription products:

  1.  Your return request must be made within 30 days of your box shipping date to qualify.
  2. If you ordered multiple boxes, the extra boxes must be returned in an unopened and untampered with condition.
  3. Upon receiving your RMA number please package your return and write clearly on the outside of the package your return merchandise authorization number and the return address provided. Please note, partially returned orders will not qualify for a return.
  4. Upon receiving your returned order, all refunds are issued via the same payment method we received. Refunds are processed on the 1st of each month. Please allow until next month’s statement to view the credit reflected on the credit card statement.
  5. BoxDetox™ reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.
  6. Shipping charges are non-refundable. In the event that a “free shipping” order(s) is returned, the shipping cost at the time the orders(s) was shipped will be deducted from the final refund amount to cover the shipping charges that BoxDetox™ have paid on your behalf.
  7. Refund requests after 30 days will void the guarantee.
  8. Returns that are postmarked more than 30 days after the date of shipping will not be refunded.
  9. Confirmation of return must be made. Please provide a tracking number when returning product.
  10. Costs of shipping an order(s) for a refund are not covered. Customer is solely responsible for shipping costs.
  11. Returns that are lost by mail or that have no tracking number are solely the customer’s responsibility. No refund unless every item (Unused, Opened and Partially Used item) is received within 30 Days from the date of shipping.
  12. Free item(s) or gift(s) must be returned or you will be charged the full price of each item at the time of shipping.

If you are dissatisfied with a product you ordered please read the following.

This section of the return and refund policy only applies to products ordered through the store:

  1.  Your refund request must be made within 30 days of your purchase order date to qualify.
  2. If you ordered multiple packages, the extra packages must be returned in an unopened and untampered with condition.
  3. Upon receiving your RMA number please package your return and write clearly on the outside of the package your return merchandise authorization number and the return address provided. Please note, partially returned orders will not qualify for a return.
  4. Upon receiving your returned order, all refunds are issued via the same payment method we received. Refunds are processed on the 1st of each month. Please allow until next month’s statement to view the credit reflected on the credit card statement.
  5. BoxDetox™ reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.
  6. Shipping charges are non-refundable. In the event that a “free shipping” order(s) is returned, the shipping cost at the time the orders(s) was shipped will be deducted from the final refund amount to cover the shipping charges that BoxDetox™ have paid on your behalf.
  7. Any re-orders after the initial first order implies customer satisfaction and voids the 30 Days Return policy & guarantee.
  8. Refund requests after 30 days will void the guarantee.
  9. Returns that are postmarked more than 30 days after the date of the order will not be refunded.
  10. Confirmation of return must be made. Please provide a tracking number when returning product.
  11. Costs of shipping an order(s) for a refund are not covered. Customer is solely responsible for shipping costs.
  12. Returns that are lost by mail or that have no tracking number are solely the customer’s responsibility. No refund unless every item (Unused, Opened and Partially Used item) is received within 30 Days from the date of the order.
  13. Free item(s) or gift(s) must be returned or you will be charged the full price of each item at the time of purchase.